SHIPPING & RETURN
Aropa Editions offers worldwide shipping. Listed below are the general shipping costs calculated in Danish Kroner.
SHIPPING IN DK
We offers following delivery methods:
– Shipping to nearest service point: DKK 56 – Free on all domestic orders over DKK 1500.
– Private delivery: DKK 72
All shipments in Denmark and Sweden are sent by GLS. You can choose either private delivery or service point delivery during check out.
SHIPPING OUTSIDE DK
We offers following delivery methods for international customers:
Europe: DKK 100 – 180, depending on the specific freight cost to the country.
Other Countries: DKK 200 – 250, depending on the specific freight cost to the country.
We offers world wide shipping.
Shipments to other countries is done by various delivery vendors depending on the country.
The estimated delivery time is 3-6 business days to EU-countries and 4-8 business days to all other countries.
Delivery times vary depending on the country and customs issues and are therefore only indicative.
CUSTOM CHARGES:
Delivery outside the EU may be subject to customs or import duties. We have no control over this and all charges are the responsibility of the recipient. We ship all packages with a track and trace number.
DAMAGED GOODS
Should you receive a damaged package, please take a picture of the package before opening it. Then check its contents and take pictures of any damaged items. Please contact us for further investigation.
In case the package has been opened, you should refuse to receive the package. If you receive the package and notice that is has been opened afterwards, you should take a picture immediately and contact us.
Should any delays occur with the concerned postal service, we may not be held responsible.
We are not responsible for goods damaged during transport. However, we guarantee that we always pack the goods properly, so there is a minimum of risk of shipping damage.
We are not responsible for any missing goods during transportation. If your package does not arrive, please contact us so we can open a case with the concerned postal service.
We always wants a good dialog with the customer so that we can find a solution that suits you.
RETURNS
Aropa Editions offers 14 days return policy from the day the package is received, provided that the goods are in the same condition as the time of recept. If the product is returned with missing sales tags or has been used in any ways, other than trying it out, the right to return will cease.
Aropa Editions accepts return an all orders, excluding pre-ordered items, but no later than 14 days from the date of receipt. Items should be returned new, unused and in perfect condition, including all hangtags.
Send an e-mail to hello@aropaeditions.com within 48 hours of receiving your purchase. Please state your order number, style and the reason for your return.
Any costs associated with the return will be the responsibility of the customer. Aropa Editions can not be held responsible if the shipment disappears during a return. In this case, inquiries must be made by the customer to the responsible postal service. Refunds will be processed as soon as possible and no later than 30 days after receipt of the return shipment.
Please ship to this return address:
Aropa Editions
Eskildsgade 24, st th
1657 Copenhagen
Denmark
No returns from outside of EU unless buyer pays for full return shipping cost (including customs etc.) under the same guideline as domestic purchases.